The heart of every claims investigation is the recorded statement. If conducted properly, the transcript of a witness interview may be extremely valuable in evaluating liability, damages, and coverage. It may also assist in "locking the witness" into certain accounts of events which may protect the insured and/or the carrier in later litigation.
However, if conducted improperly, the recorded statement may still form the "heart" of the case, a bad faith claim against the insurance carrier. For these reasons, it is essential that recorded statements be conducted thoroughly and properly. While a complete discussion of recorded statements would truly encompass the breadth of claims investigation as a whole. The recorded statement will also prepare everyone for future surveillance.
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Duvall Group Investigations has private investigator affiliates in all 50 states. Location is not a problem.
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